Privacy Policy

Effective: May 15, 2026

This policy explains what ThePlugRank collects, how we use it, and the choices you have. Plain language version — for legal questions or formal requests, email [email protected].

1. Information we collect

  • Account & quote requests: name, email, phone, project details, and address you provide when requesting installer quotes or contacting us.
  • Reviews & ratings: text, ratings, and identifiers you submit when leaving a review.
  • Usage data: pages visited, device and browser type, IP address, and approximate location collected via standard analytics and server logs.

2. How we use it

  • Match quote requests with vetted installers in your area.
  • Display reviews, benchmark scores, and listing information on the public site.
  • Improve the product, prevent abuse, and meet legal obligations.

3. Who we share it with

  • Installers you request quotes from receive the project details and contact info you submit.
  • Service providers that run our infrastructure (hosting, analytics, email) under contract.
  • Authorities when required by law or to protect users from harm.
  • We do not sell personal information.

4. Your choices

  • You can request access, correction, or deletion of your data by emailing [email protected].
  • You can opt out of marketing email at any time via the unsubscribe link in our messages.
  • California, Colorado, EU/UK residents have additional rights under their local laws — same address works.

5. Cookies

  • We use first-party cookies and similar storage for session, analytics, and preferences.
  • You can control cookies through your browser settings.

6. Security

  • We use industry-standard safeguards including TLS in transit and access controls. No system is perfect — report security concerns to [email protected].

7. Children

  • ThePlugRank is not directed at children under 13 and we do not knowingly collect their information.

8. Changes

  • We may update this policy. The effective date below reflects the latest version. Material changes will be announced on the site.

This is a working draft of our policy as the site is in active development. We'll publish a finalized, attorney-reviewed version before broad launch.