Terms of Service
Effective: May 15, 2026
Plain-English working draft. We'll publish a finalized, attorney-reviewed version before broad launch. Until then, these terms govern your use of the site.
1. Acceptance
- By using ThePlugRank you agree to these terms. If you do not agree, do not use the site.
2. The service
- ThePlugRank is a directory and review platform that connects EV drivers with installers, charging stations, and home charger products. We are not the installer, contractor, or service provider.
- Quotes, prices, and availability shown come from third parties. We do not guarantee accuracy and are not a party to any contract you enter with an installer.
3. Your account & content
- You are responsible for keeping your credentials secure and for the accuracy of information you submit.
- Reviews and other content you post must be your own, honest, and based on real experience. We may remove content that is misleading, abusive, or violates the law.
- By posting content you grant ThePlugRank a non-exclusive, royalty-free license to display, distribute, and feature it on the site.
4. Installer & business listings
- Businesses may claim and manage listings. You represent that you have authority to manage any listing you claim.
- Featured placements and lead-gen plans are governed by separate commercial agreements.
5. Prohibited conduct
- No scraping, automated access, or attempts to bypass technical controls without written permission.
- No fake reviews, paid endorsements without disclosure, or coordinated rating manipulation.
- No use of the service to violate any law or third-party right.
6. Disclaimers
- The service is provided as-is. We make no warranty that listings, reviews, or scores are accurate, current, or fit for any particular purpose.
- You are responsible for verifying installer credentials and contract terms before paying for or scheduling work.
7. Limitation of liability
- To the extent permitted by law, ThePlugRank is not liable for indirect, incidental, or consequential damages arising from your use of the service or from any installer interaction.
8. Termination
- We may suspend or terminate access if you breach these terms or use the service in a way that creates risk for users or the platform.
9. Changes
- We may update these terms. Material changes will be announced on the site. Continued use after changes means you accept the revised terms.
10. Contact
- Questions about these terms? Email [email protected].